Multicall allows an incoming call to be routed to up to seven different destination numbers simultaneously, all phones ring at once and the first person to answer gets the call.
This is a "phone system like" feature, that is network based and will work over a wide area and is not restricted to one location as it is with a phone system.
Destination numbers can be anywhere and can go to landlines or mobiles in the UK or abroad.
Destination numbers can be added or removed in real time and call lists can be varied depending on time, day, or even specific dates e.g. bank holidays
It's a very dynamic service which is fully scaleable to any size organisation. Quick to set up as no hardware or software is required and is self managed through the number manager web portal
It is very simple to use and is available on any number on the inbound platform, even your current landline number.