Mid Call Transfer
Mid Call Transfer gives you the ability to transfer calls to another location from any phone.
This is a "phone system like" feature that is network based and will work over a wide area, so it is not restricted to a single location as it is with a phone system.
It can allow anyone in your organisation to act as a receptionist and transfer calls out, providing very effective and efficient service.
The user can blind transfer the call, or privately introduce a call before connection, or have a 3-way conversation to introduce the call, where all parties can speak.
It is dynamic, fully scaleable and allows your organisation to be very mobile and spread out.
Overall it greatly improves call handling capability, there's no need for extra phone lines and the second call is connected from the inbound call platform and no hardware or software is required.
It's quick and easy to set up, is available on any number and on the inbound platform, even your current landline number